Citizenship vs passport photo?

Pick the preset that matches the form you are filing — dimensions can differ.

French or English forms?

The image rules are the same; choose the correct document preset inside the flow.

Canada passport photo

Canadian passport submissions expect neutral backgrounds and clear facial detail. Use even natural light, a plain wall, and the Canada passport preset so head height and file export match what our catalog encodes for your upload path.

Straight-on pose; both eyes open and visible.
No shadows across the eyes or mouth.
JPEG tuned toward portal caps where applicable.

FAQ

Citizenship vs passport photo?: Pick the preset that matches the form you are filing — dimensions can differ.
French or English forms?: The image rules are the same; choose the correct document preset inside the flow.

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